
The Stretch of Communication
For moments where meaning gets lost in delivery.
A teammate seems quiet and disengaged in meetings—but turns in excellent work.
➡ Do you read it as a performance issue? Or a cultural difference? What do you do next?Someone reacts strongly to a word or phrase you’ve always used casually.
➡ What does repair—not defensiveness—look like?Your tone is direct and efficient. A colleague feels dismissed.
➡ How do you preserve your authenticity while being mindful of their experience?You’re presenting to a group that includes people across cultures. You’re unsure how humor, visuals, or language will land.
➡ How do you prepare and adapt in real-time?A teammate uses slang or cultural references you don’t recognize in a shared document or group chat.
➡ Do you ask about it, ignore it, or address it? What shows curiosity and connection?During a team huddle, someone challenges a process you helped create. Their tone feels sharp.
➡ How do you listen for the message instead of reacting to the delivery?You just said something you think landed wrong. The room feels off.
➡ How do you circle back in a way that builds trust without over-apologizing?