Getting In Sync.
Client Fire Drill
What patterns or habits in our team throw us out of sync?
→ What’s one small adjustment we could try to build more flow or trust?Whose voice or value might get overlooked in fast-paced moments?
→ What’s one way we can make space for that brilliance without waiting for a crisis?When have we been “in flow” as a team—and what made it possible?
→ How can we bottle that and use it more intentionally?What do we each need more of (or less of) to show up with trust and confidence?
→ How can we respectfully ask for it—or offer it to others?
Read the scenarios …
Out of Sync: A sudden client issue triggers panic. People work in silos, duplicate efforts and blame each other. After it’s resolved, there’s no reflection—just exhaustion and avoidance.
In Flow: The team rallies fast. Clear roles are set. People check in and offer help. A quick debrief afterward helps the team learn and adjust for next time.
Reflection Questions: From Insight to Action
